Having a reliable and up to date phone system for your small business is essential for you to succeed in the Australian business environment. There are many brands to choose from when selecting a system, NEC, Panasonic, Samsung and LG Continue reading →

The difference between the biggest name brands eg. NEC, Panasonic, Samsung and LG are very few. Price and feature wise, all of these systems are relatively similar. The one thing that does make a big difference is who installs your system and what their level of service is like. Continue reading →

Many office systems are IP based or at least have VoIP functionality. While you may have no need for VoIP in your office, choosing a system that has these capabilities means that you can easily add some extra VoIP Continue reading →

Voice mail is a useful feature in an office environment particularly if you also have direct lines. Most brands these days come with a basic voice mail built in. More advanced voice mail systems include features such as voice mail to email (email notification) Continue reading →

Direct lines in Australia require the use of digital phone lines (ISDN) which is a service available through the Telstra network in groups of either 2 or 10 lines. It is common these days when upgrading the phone system to also upgrade the phone lines to ISDN. Continue reading →

There are many different types of small businesses and there is certainly no one size fits  ll phone system solution. Warehouses for example may require a loud speaker which sounds whenever the phone rings. Continue reading →

While purchasing a used system can save you a lot of money, it can also cost you if you don’t do your research. Currently there are many quality used systems on the market with prices starting at around $600 for a system with 2-4 handsets. Continue reading →

Some of the things you should be asking before you buy new telephone systems are:

• How long is the warranty on my purchase?
• What sort of training and documentation is provided with the system?
• What is the procedure you follow if my system goes down?
• How long have you been in business and how many employees do you have?